Shipping Policy

We deliver to addresses across India through our shipping partner Shiprocket and trusted courier companies. We do not ship outside India at the moment.

Shipping is free on all orders within India. There are no hidden delivery charges.

• Orders are printed and dispatched within 2–3 working days after your design is confirmed and payment is received.
• Very large orders may need a little more time — we will tell you on WhatsApp before you pay.
• Working days are Monday to Saturday, excluding public holidays.

After dispatch, delivery usually takes 3–7 working days, depending on your location. Metro cities are usually faster; remote areas can take longer.

Delivery times are estimates. Delays can happen because of the courier, weather, holidays or other reasons outside our control — we will keep you updated.

Once your order is shipped, we send you the tracking details on WhatsApp. You can also check the status on our Track Order page using your order ID (for example ZP001).

• Please give a complete address with the correct pincode and a phone number that is reachable.
• If the courier cannot deliver because the address is wrong or nobody is available, they will usually try again.
• If the parcel comes back to us for these reasons, we may charge the cost of sending it again.

If the parcel looks damaged or opened, please photograph it (or record an unboxing video) and tell us within 48 hours of delivery. We will replace or refund as explained in our Cancellation & Refund Policy.

• Business: Zobbra Pvt Ltd (trading as Zobbra)
• Address: Carrom field, Unit 8, Near ISKCON Temple, Bhubaneswar, Odisha 751012, India
• Email: sales@zobbra.com
• WhatsApp / Phone: +91 91244 49665